A good mentor works your first transactions with you. A bad one is a name on a poster who answers a text eventually. The difference is worth finding out before you hang your license anywhere.
New agents often ask about splits first. I’d put mentorship right next to it, because a first deal handled badly can cost a client more than any fee.
What does a mentor actually do?
A mentor is an experienced agent who helps you through real transactions: preparing for appointments, writing offers, negotiating and watching deadlines. At Keeton & Co, the new-agent program pairs you with an experienced agent in weeks four through twelve, who works your first transactions with you.
Mentors don’t replace a managing broker. A managing broker supervises and answers contract and compliance questions, while a mentor shows you the work. You’ll use both.
Our post on what a managing broker does explains that side.
What does the program around a mentor look like?
Mentorship works better when it sits inside a structure. Keeton & Co’s new-agent program starts with a monthly orientation at the Short Pump or Lynchburg office, where your license is transferred, your CRM is built with your contacts and your systems are set up by staff.
Weeks two through four cover contracts, agency and disclosure with a managing broker, and you shadow live appointments before running your own. Live weekly training continues afterward, with the broker present.
You can read the full outline on our new-agent page. Our first-year guide, what a new Virginia agent’s first year should look like, shows where mentorship fits.
What should I ask before I join?
Ask these questions of any brokerage, ours included:
- How is a mentor assigned, and can I ask for a different one?
- How many of my first transactions does the mentor work with me?
- Who is accountable on the contract if I make a mistake?
- What does mentorship cost me, in fees or commission?
- What happens when my mentor is out or busy?
The fourth question matters. Some mentorship is included in the plan, and some isn’t. If plans come up, remember that our standard plan is published here; Lead Services plan details are shared privately during a confidential conversation with our team.
How does mentorship connect to getting your first clients?
Mentorship teaches you how to handle a deal, but you still need conversations to practice on. That’s where lead help comes in.
Keeton & Co’s Lead Service is optional: our marketing generates inquiries, and our Inside Sales Team qualifies them and books the appointment on your calendar. Our inside sales team books 300+ appointments a month for our agents. Agents who build entirely from their own sphere choose a plan without it.
My read: a new agent with appointments and a mentor learns faster than one with only a license, but that’s an opinion, not a promise of results. Our post on what to do with an appointment a lead service sets covers the next step.
What should I do next?
If you’re comparing brokerages as a new or newly licensed agent, we can walk through the program and answer your mentorship questions in a confidential conversation. See how we train new agents, visit the Glen Allen office page, or meet Daniel Keeton. You can also contact us.
Confidential
Want to talk it through?
A conversation with David Giles, not a group presentation. Nothing gets back to your current broker.
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