What is a listing agreement?
A listing agreement is the written contract between you and a real estate brokerage that hires that brokerage to sell your home. In Virginia it is usually an exclusive right to sell agreement: one brokerage represents you for a set period, and that brokerage is paid if the home sells during the term, no matter who finds the buyer. It is a real contract with real consequences, and it is the first document many sellers sign before they have read anything carefully.
It does not decide whether your house sells well. The agent does. But it decides how much leverage you have if the relationship is not working, which is why I want every seller to understand it before the pen touches paper. Everything below is general information. For legal questions, talk to a Virginia real estate attorney.
What terms does it actually lock in?
Look for these items, in this order. The term: how many days or months the agreement lasts. The list price and any pricing strategy. The compensation: what you will pay the listing brokerage, and what, if anything, you offer to a buyer’s agent. The services: what marketing, photography, showings and reporting the brokerage promises. The protection period. And the cancellation language.
Commission in Virginia is negotiable and not set by law. It is whatever you agree to in writing. After the recent changes to how buyer-agent compensation is handled, the listing agreement is also where that offer is spelled out, so read it as a menu you are choosing from rather than a standard form. Our commission explainer covers what sellers actually pay at closing.
Ask for the services to be specific. “Aggressive marketing” is not a promise. A listing date, professional photography, MLS entry and a weekly update call are.
What is a protection period, and does it lock me in?
A protection period, sometimes called a tail, says that if the listing ends without a sale and you then sell to someone the brokerage introduced to the house during the term, you may still owe compensation. It exists so that sellers cannot wait out the term and avoid the fee. A reasonable protection period applies to a short, written list of named buyers and it ends if you sign with another brokerage that is paid.
Ask your agent for the protection language in plain terms and ask what it applies to. If the answer is vague, the clause probably is too. It is one of the places where agreements differ most between brokerages.
Can I cancel if it is not working?
Only if the agreement says so. Some brokerages write a cancellation right into the listing agreement. Others will release you if you ask, and some will not. Ask before you sign, not after: “What happens if I am not happy in ninety days?” The answer tells you how the brokerage thinks about its own service.
If you do need to end an agreement, get the release in writing and make sure it says whether a protection period applies. A phone call to the agent is not enough. If there is a dispute over fees, a Virginia real estate attorney is the right next call.
What I tell my own clients
In fourteen years selling in the Richmond area, the listing agreements that go wrong are not the ones with unusual clauses. They are the ones where the seller and the agent never agreed on how the house would be priced and what would happen if it did not sell. I once met a family that had signed a long listing with another brokerage, priced above where the market was, and then spent months being told to be patient. They could not leave without a fight, and the house sat.
So I ask three questions before anyone signs with me. What is your price, and what evidence supports it? What will we do if we have had no serious activity after the first stretch of showings? And what do you need from me to feel we are on the same page? I put the answers in the plan, not just in the conversation. If an agent is not willing to talk through a price review, I would be careful about the agreement.
What does my agent owe me under the agreement?
The agreement binds the brokerage as well as you. A Virginia agent who represents you owes you duties under state law, including honesty, reasonable care, and keeping your confidential information confidential, and the listing agreement adds whatever services were promised. Your agent should be disclosing known material facts, communicating offers promptly, and advising you honestly on price and strategy, including when the advice is unwelcome.
That is also where you can hold the agreement to a standard. If the agreement says weekly updates and you hear nothing for three weeks, that is a conversation to have in writing. Good agents welcome it, because it keeps the work on track. If you are comparing agents, ask each one to show you a blank listing agreement before you meet, so you can read it without a sales pitch attached.
What should I check before I sign?
Read the whole thing, not the summary. Confirm the term is one you chose. Confirm the compensation is the number you negotiated and understand what it covers. Confirm what marketing is promised. Confirm the protection period and the cancellation terms. Check that the property description, included items and excluded items are correct, because they carry into the contract with a buyer.
Then ask for time. A professional will not pressure you to sign at the kitchen table. Our guide to choosing a listing agent in Virginia lists what to compare, and our post on repairs before listing covers the work that comes first.
What should I do next?
If you are thinking about selling, ask me for a proposed listing agreement before you decide anything and read it at your own pace. See how we sell homes, contact us, or talk with Daniel Keeton. The Glen Allen office serves sellers across the Richmond area, and the Richmond market page shows current conditions.
Related: Selling in Central Virginia · Buying in Central Virginia · City of Richmond market data · Glen Allen office · About the author
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